Shipping Policy
Processing & Delivery Time
- Orders are typically processed within 1-3 business days.
- Standard shipping time is 3-7 business days, but actual delivery may take 5-10 business days depending on location and carrier delays.
Shipping Fees
- Free US shipping is available for all orders over $100.
- Orders under $100 will incur a $19 shipping fee due to the bulky nature of our items.
Express Shipping
- If you require express shipping, please contact us at vietnampampas@gmail.com before placing your order. We will do our best to accommodate your request.
Shipping Restrictions
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We do not ship to Hawaii due to state regulations.
Shipping Delays & Responsibility
- Once an order has been shipped, we are not responsible for delays caused by the shipping carrier.
- If your package is delayed, please contact the shipping carrier directly with your order tracking number.
- We do not offer refunds for delayed shipments.
For any other questions, feel free to reach out to us at vietnampampas@gmail.com.